Help Center Embroidery, Custom T-shirts & Promotional Products
Do I have to order on the website?No you don't. You can email or call us to place an order.Do you have a minimum order requirement?There is no minimum order for embroidery and a 24 piece minimum for silkscreen.What is the turnaround time?Turnaround time is seven to ten working days once artwork is approved. Will do our best to accommodate every request.What forms of payment do you accept?We accept Visa, Mastercard, American Express, company checks and cashHow should I prepare and deliver my artwork?Please email your artwork to email@example.com in jpeg for embroidery or ai /eps format for screen printing or see our artwork guidlines page for online orders.Will I see what my design looks like before it gets printed?Absolutely, artwork will go through a final approval process prior to us starting to produce the order.What is your payment policy?We require 50% deposit at the time the order is placed for local orders and the remainder of the balance is due when product is picked up or delivered. Online order are prepaid only.What is your policy on canceling orders?As long as we haven't started production their is a 15% restock fee and shipping costs.Is there a set up fee for Silk-Screening?Nope. No set-up fees for Printing. Is there a set up fee for Embroidery?
We only charge a setup fee for order under $300. We're confident that our products and people will win you over and that you'll be a customer for a long, long time. We're not looking for a short-term revenue boost, we want to build a long-term relationship.
Embroidery files that we create for free are the property of Logo Wear Company. There is an option to purchase your embroidery file, if necessary. The fee to purchase .dst files is $50 per logo.