Give us your contact info.
We respond to quotes within 1 business day or sooner
Pick a product and how you want it decorated
Upload your artwork and what size you want it.
Vector: AI. EPS. PDF. (these files type must be submitted via standard email: firstname.lastname@example.org).
Raster: PSD. JPG. PNG. TIF. 300 DPI at image print size is highly recommended (150 DPI minimum).
Low quality artwork will result in a low quality, pixelated print.
When do you need them, how many and any other relavant information
We respond to quotes within 1 business day or sooner.
If orders are needed sooner than 10 business days please contact us before placing an order.
Next day, 3 business day, or 5 business day rush orders are available schedule permitting.
What are the costs?
Pricing is based on quantity, product style, the number of print colors and locations. We offer quantity discounts so the more you order, the more you save per item. If your project is on a budget, let us know. Our friendly sales team will make sure to suggest the best product choices and modifications to your artwork to keep your project within your desired budget.
Is there set-up or art fees?
Promotional products have a low set up fee that varies by item. Embroidery projects have a one-time digitizing fee of $45. Screen printing projects include one hour of art time. If we believe the art may take more time, we will contact you prior to beginning. Each additional hour is $50. It’s extremely rare that a project exceeds the hour of included art time.
When will I get my order?
Turnaround times vary by product and are typically 12 business days. Production will begin once your order details are processed and your artwork has been approved. Prompt approval of your artwork is necessary to ensure a quicker turnaround time for your project. We offer rush production services for a small fee if you’re fighting a tight deadline.
What are your minimums?
We have a low 1 piece minimum on embroidery, 24 piece on screen printing and vary by product on promotional products. With apparel orders, you can mix sizes, colors or brands to reach the minimum, but the design must be the same for all the garments in your order.
Want to create a memorable design?
Our artists can take your idea or concept and create a design to remember. If you have a logo or design already and just need some minor edits, we can make easy work of it.
What if I have a design?
Your artwork should be in a vector format whenever possible. Please convert all text to outlines. Vector file types are .ai, .or .eps. File types .jpg, .png, .gif, .docx, .xlsx, and .psd are not vector files and will have to be recreated. Click here for more information.
Will I get an art proof?
Our art department will send you an email with a link to your art proof after you place your order. There you will be able to approve or request changes to artwork. Your project is allotted two revisions. Each revision beyond the allotted amount will be charged $15 per occurrence. Production will not begin until you have viewed and approved your design.
What about reorders?
We keep all of your digitized artwork on file, therefore embroidery reorders do not have minimums like the initial order. This means you can order just one apparel item if you’d like! Screen printing and promotional product reorders require a new set up on the press every time a reorder is placed so they are subject to the same conditions as a new order.
When can I pick up my order?
We are located at 7925 Dundrook Rd, Ste H, San Diego California 92126. Located in Miramar. Once your order is finished, you will contact you to let you know your order is ready for pickup. Our hours of operation are 9:00 am through 6:00 pm PMT Monday through Friday. We are closed on all major holidays.